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Terms

Terms of Service — masar.

Regulamin świadczenia usług drogą elektroniczną

Nexia Global Sp. z o.o. · masar.ceo

In force from: [DATE] · Version 1.0

§1 Who provides these services

  1. These services are provided by Nexia Global Sp. z o.o., seated at ul. Technologiczna 2, 45-839 Opole, Poland, entered in the Register of Entrepreneurs of the National Court Register under KRS 0001061540 kept by the Sąd Rejonowy w Opolu, VIII Wydział Gospodarczy Krajowego Rejestru Sądowego, NIP 7543363294, REGON 526545471, share capital 10 000 PLN (the "Provider", "we", "us").
  2. masar. is a brand of the Provider. Nexia Global Sp. z o.o. is the party that contracts with you and issues invoices.
  3. Contact: ahmed@masar.ceo, +48 452 071 804.

§2 Definitions

§3 What the Services are, and what they are not

  1. The Provider supplies the following free electronic services:
    1. the Site — access to its content;
    2. the Fit Check — a routing questionnaire;
    3. the Scorecard and Report — an automated self-assessment producing an Independence Score, five domain scores and a band;
    4. booking a call — reserving a slot for a conversation with the Provider through an external scheduling tool.
  2. The Services in §3.1 are supplied free of charge. The Programme is a separate, paid engagement governed by its own written agreement — nothing on the Site concludes it, and nothing in this Regulamin obliges either side to enter into it.
  3. What the Scorecard is. A structured self-assessment. It reflects the answers the User gives, and nothing else. It is a starting point for a conversation.
  4. What the Scorecard is not. It is not advice — not legal, tax, accounting, investment, or professional advice of any kind — and not a valuation, an audit, a certification, or a diagnosis. It is not a promise, forecast or guarantee of any business result. The Provider does not warrant that any particular Independence Score, improvement in score, or business outcome will be achieved. Decisions the User takes about their company remain the User's own.
  5. No results are represented. Cohort 1 of the Programme begins 1 September 2026. As at the date above, the Provider has not completed a cohort and publishes no participant results. Any figure appearing on the Site that is not expressly attributed to a named client is an explanation of the instrument, not evidence of an outcome. (This paragraph exists to satisfy art. 9 ust. 2 uśude, which requires commercial information to carry any information bearing on the scope of the parties' liability, warnings in particular.)

§4 Technical requirements

To use the Services the User needs:

  1. a device with internet access;
  2. a current version of a standard web browser (Chrome, Safari, Firefox or Edge), with JavaScript enabled and cookies accepted at least at the strictly-necessary level — the Scorecard is scored in the browser and will not function without JavaScript;
  3. an active email address, for anything the Provider sends;
  4. for the PDF Report, software able to open a PDF file.

The Provider is not obliged to support browsers no longer maintained by their publishers.

§5 Conditions of use

  1. The User undertakes to use the Services in accordance with the law, this Regulamin, and good practice, and to respect the personal rights and intellectual property of others.
  2. The User must not supply content of an unlawful character (zakaz dostarczania treści o charakterze bezprawnym, art. 8 ust. 3 pkt 2 lit. b uśude). This includes unlawful, offensive, false or third-party-infringing content in any free-text field, and any attempt to submit another person's personal data without a basis for doing so.
  3. The User must not interfere with the Site or its infrastructure: no automated mass submission, no scraping at a rate that burdens the service, no attempt to circumvent access controls, no malware.
  4. The User undertakes to give true data. The Report is only as accurate as the answers behind it.
  5. Where the User submits another person's contact details, the User confirms they are entitled to do so.

§6 How the contract is concluded and how it ends

  1. The contract for supply of the Site is concluded when the User opens a page and ends when the User leaves it. No declaration is required from either side.
  2. The contract for the Fit Check, the Scorecard and the Report is concluded when the User starts the relevant form and ends when the Report is produced, or when the User abandons it.
  3. The contract for booking a call is concluded when the User confirms a slot and ends when the call takes place or the booking is cancelled.
  4. The User may terminate at any moment, without giving reasons and at no cost, by closing the page, abandoning the form, cancelling the booking, or emailing ahmed@masar.ceo. Progress saved in the browser is cleared when the User's answers are reset or the browser's storage is cleared.
  5. The Provider may terminate, or refuse to supply the Services, where the User breaches §5, where supply becomes unlawful, or where required for the security of the service. Where circumstances allow, the Provider will give notice first.
  6. Withdrawal of consent to receive commercial information does not terminate any contract under this section, and vice versa. They are separate.

§7 Complaints

  1. Complaints about the Services may be made by email to ahmed@masar.ceo, or in writing to the Provider's address in §1, at any time.
  2. A complaint should give enough to act on: the User's contact details, what happened, when, and what the User wants done. If something is missing, the Provider will ask rather than reject.
  3. The Provider will consider a complaint and reply within 14 days of receiving it, to the address the complaint came from. Where a matter genuinely needs longer, the Provider will say so within that period and give a new date.
  4. Nothing here limits any right the User has to pursue a claim in court.

§8 Availability, and the limits of what is promised

  1. The Provider makes reasonable efforts to keep the Services available and correct, but does not guarantee uninterrupted or error-free operation. Maintenance, provider failures, and force majeure happen.
  2. The Provider may modify, suspend or discontinue any free Service. Where a change materially affects Users, the Provider will publish notice on the Site.
  3. To the extent permitted by law, and in relations between entrepreneurs, the Provider's liability for the free Services is limited to damage caused intentionally. This limitation does not apply to a User who is a consumer, or to a person covered by §10, and does not exclude liability that cannot lawfully be excluded.
  4. The Site links to services the Provider does not operate. The Provider is not responsible for their content or availability.
  5. Special risks. As required by art. 6 pkt 1 uśude: using any electronic service carries risks the Provider cannot eliminate — interception on an insecure network, malware on the User's own device, phishing messages that imitate the Provider. The Site is served over HTTPS. The Provider will never ask for a password or payment card details by email.

§9 Intellectual property

  1. The Site, the Scorecard, its statements, the scoring methodology, the five-domain framework, the Report layout, and the masar. name and marks are the property of the Provider or are used under licence, and are protected by law.
  2. The User may read, print and store their own Report for their own internal business use, including sharing it inside their own organisation.
  3. Any other use — copying the Scorecard or the methodology, reproducing the Site's content, commercial redistribution, or using it to build a competing assessment — requires the Provider's prior written consent.

§10 Who these terms are for

  1. The Services and the Programme are addressed to entrepreneurs — companies, and people acting for their business. They are not designed for consumers.
  2. Where, exceptionally, a User is a consumer, or a natural person running a sole proprietorship (JDG) concluding an agreement that has no professional character for them within the meaning of art. 385⁵ k.c., the mandatory provisions protecting that person apply, and any term in this Regulamin that conflicts with them does not apply to that User. In that case the limitation in §8.3 does not apply.
  3. The EU ODR platform is not referenced here because it ceased operating on 20 July 2025.

§11 Personal data

  1. The Provider processes personal data as controller. The full account — what is collected, on what legal basis, who processes it, for how long, and the User's rights — is in the Privacy Policy.
  2. Commercial information (marketing by email, telephone or SMS) is sent only with prior consent, given separately for each channel, as required by art. 398 Prawo komunikacji elektronicznej. Consent is never a condition of receiving the Report and may be withdrawn at any time, as easily as it was given.
  3. Cookies and similar technologies are used as described in the Cookie Policy; nothing non-essential is stored or read before the User consents (art. 399 PKE).

§12 Changes to this Regulamin

  1. The Provider may amend this Regulamin for legal, technical or organisational reasons, or where the scope of the Services changes.
  2. Amendments are published on the Site with a new version number and date, and take effect on the date stated — not earlier than 14 days after publication, except where an earlier date is required by law.
  3. The version in force at the moment a Service is used governs that use.
  4. Previous versions are available on request.

§13 Final provisions

  1. This Regulamin is available free of charge on the Site, before any contract is concluded, in a form that can be downloaded, reproduced and stored (art. 8 ust. 1 pkt 2 uśude).
  2. This Regulamin is governed by Polish law. Nothing in it deprives a consumer of the protection of mandatory rules of their country of habitual residence.
  3. In relations between entrepreneurs, disputes are subject to the court having jurisdiction over the Provider's registered seat.
  4. If any provision is held invalid, the remainder stands.
  5. The Regulamin is currently published in English. Once a Polish version is published, both texts will be available on the Site and, in the event of any discrepancy between them, the Polish version governs.